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| Deactivating a user makes the license available, so you can choose whether to remove it. |
For Yearly Subscription Users
- Click on "Contact Us" during the process.
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- You’ll be redirected to fill out a contact form.
- Submit your message, and the finance team will follow up on your license downgrade request.
For Monthly Subscription Users
- The system will ask if you’d like to keep or remove the license.
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