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Access the Manage Users Page: Open the system and navigate to the "Manage Users" page.

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Click on the action wheel next to the user's name and select "Activate/Deactivate."

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When deactivating the user, the system will prompt you to decide whether you want to downgrade the license.

This applies exclusively to E-payment users.

Deactivating a user makes the license available, so you can choose whether to remove it.

You’ll be redirected to fill out a contact form.
Submit your message, and the finance team will follow up on your license downgrade request.

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A prorated credit for the remaining period will be added to your account.

For more information about LEXZUR, kindly reach out to us at help@lexzur.com.

Thank you!