Objectives
- Set up Allow Client Portal Settingsfeatures (Enable the Client Portal, set default values, enable authenticationclient portal, multifactor authentication, allow clients to have controls...)Change the Look and Feel of the Client Portal
- Set Client Portal Default Values (Organization name, customize home page messages, Ticket pages names...)
Steps
Client Portal Settings Configuration may include customization of the portal and setting up some default values. Anchor
To do so, go to the Setup & Configuration inside the System Settings, then to the Client Portal Tab:
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Here, you can enable the Client Portal feature, allow clients to add contacts through the requests, Enable the Multi-Factor Authentication, and set the default person category when creating a user for example.
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allow some client Portal features such as:
Allow Clients to Add Contacts and Companies through Requests: Clients requesting a contract will be able to add a new company/person related to the request if no matches are
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found.
You can rename your organization, the names of the Matter/ Contracts/ Matter Container pages, and set a welcome message as well.
Additionally, users can receive a notification to approve any sign-up before the activation of the client. Therefore, specify the approval type, if it should be approved by default, or by user, and specify the user name.
Once a new client signs up for the Client Portal the selected user will receive an email notification to approve it.
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The link will direct the user to the Manage Client Portal Users page, where he/she can activate the new user's account. |
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- Allow Attachment Controls: Client Portal users can have controlled access to attachments. Depending on your preferences, restrictions can be imposed to prevent them from uploading, editing, or deleting attachments. However, they retain the privilege of viewing attachments in a read-only mode. This restriction can be applied universally, regardless of the approval status, or solely before contracts are approved.
Furthermore, you can limit access to viewing and downloading the attachment within the client portal only after it's been approved.
- Allow feature "Client Portal": This is where you can enable the Client Portal feature from settings.
- Allow Client Portal Users to Sign up: The administrator now has the flexibility to enable or disable the sign-up feature for Client Portal users through system preferences, and to specify the type of access granted to users signing up (client, collaborator, or both). During the sign-up process, the system will automatically verify the number of licenses available, and if the user is unable to create a new account, they will be notified and prompted to contact the administrator for further assistance.
- Enable Multi-factor Authentication
- Allow Clients to Add Comments in the Contract: Restrict client portal users from adding notes on contracts.
- Allow Clients to Add Comments in the Matter: Restrict client portal users from adding notes on matters.
- Allow Clients to Edit Milestones: You can also restrict client portal users from editing contract milestones.
Other features include setting the Default Person Category when creating a user, showing or hiding the approval and signature history from the portal, and so on...
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You can also set Client Portal Default values and names from this page:
Rename your Client Portal (Organization name), Set your welcome message, rename matter, contracts, and the home page name, etc...
For more information about LEXZUR
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You can also customize your client portal's look and feel by uploading your own logo and changing the colors.
To do so, open the Look and Feel from the System Preferences
You can here upload your Logo and Favicon.
And customize the colors of the menu, buttons, links, and so on.
For more information about App4Legal, kindly reach out to us at help@app4legalhelp@lexzur.com.
Thank you!