Child pages
  • How to Share Client Portal Requests with Watchers




Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


In order to add watchers in Adding watchers to any matter or contract in the client portal , requires the users should clients to belong to the same companyorganization.

Therefore, from the system settings beside the avatar, under the client portal go to Manage users.

Image Removed

first, manage the clients from the "Manage Clients" page within the client portal section in the system settings.

Image Added

Clients The users in the same company can add each other as a watcher in watchers.

Image Added

You can now add watchers within your requested matters and contracts from the client portal.

Image Added

Image AddedImage Removed

Now, when you log in to the client portal and open a matter, you can set the watchers related to the same company.


Similarly, the legal team can specify the watchers while sharing a matter/contract with the client portal.

Therefore, from the matter/contract page, choose the "Show in Client Portal" option. 

Image Added

Then you have to specify who requested the matter and add the watcher.

Image Added


Watchers can therefore access these matters and contracts from their client portal page.

Image Added


Tip: Learn more about managing the Client Portal here.Image Removed


For more information about App4Legal, kindly reach out to us at help@app4legal.com.

...