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Backup & Restore:

1. The backups of the Applications are done on regular bases.
2. The backups are normally done in a time-frame where there is minimal activity on the Customer Application.
3. The backups of the Application is a full backup of all the data.
4. The backups are done on two levels:
   
   1. Hosting Provider Backup: Which is the backup of the whole image of the Infrastructure Server that is holding the Customer Application.
   2. Manual Backups: Regular Backups that are done on the server level, which is a more detailed backup of the files and folders of the application, and should act as another backup plan in case the first backup failed to restore.

5. Below is a table containing the RTO, RPO & Retention information about the mentioned backup procedures above:

   
   

Sanity Checks & Backup Resilience:

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