Objectives:

• Handling Task Rejection
  1. Restart Approval
  2. Terminate Approval

Steps:

When a task is rejected by an approver, the task creator or assignee will have two options for proceeding:

1. Close the Task: Mark the task as rejected with no further action required.
2. Resend for Approval: Revise the task and initiate a second round of approvals. Note that the second round may involve a different set of approvers.

Once a rejection occurs, the creator or the assignee will be notified by email and the Approval Center within the task page will display two options: Restart Approval or Terminate Approval.

Restarting Approval:

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• Clicking Restart Approval reactivates the Approval Center for the task and initiates a second round of approvals.

• You will be directed to the Edit Approvers page, where you can make necessary updates, such as adding or removing approvers.
• Once the changes are saved, the Approval Center restarts, and emails are sent to the updated list of approvers in sequence for their approvals.

Terminating Approval:

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• If you choose not to proceed with the approval after a rejection, click Terminate Approval.

• You will be prompted to confirm this action and provide comments explaining why the approval was terminated.

• Once terminated, the Approval Center cannot be re-initiated for that specific task.

For more information about LEXZUR, kindly reach out to us at help@lexzur.com.

Thank you!