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  • How to Manage Client Portal Users




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From the "Manage Clients" you can add and manage the client portal users.

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The client can either be added via the Actions button or via the Add Client link at the top of the page.

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To add a new Client you must fill out some mandatory fields such as First Name, Last Name, Username, and Email, and specify the Access type such as client, collaborator, or both.

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Fields like the manager, job title, and company provide valuable information for various purposes, such as role definition and assigning watchers.

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After adding the client portal users, they will receive an email notification inviting them to join the client portal.

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The email will include a link to set up their password. Once they have set up their account, they can log in to the client portal.

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Depending on their access type, they can request matters/contracts or collaborate on contracts. 

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The list of clients can be then viewed with their details. The green dot indicates that the client is active. Simply click on the green dot to Activate/Deactivate Clients

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Also, next to each client name, there is an action wheel to activate, deactivate, ban, and so on.

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The URL for Clients can either be shared via email or embedded on your company's website. 

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