Objectives
- To Enable Sign Up Feature
- Sign up to the Client Portal
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Then, access the client portal tab and Allow Client Portal User to sign up. Permissions can be granted to allow only collaborators, only clients, or both to sign up.
| Note |
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| It's important to note that this action will consider the available number of collaborator licenses. |
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Additionally, the administrator has the option to configure the new sign-up approval process. This can be set to either "approved by default" or "approved by user."
If it's set to "approved by default," any sign-up requests from client portal users will be automatically approved by the system.
Otherwise, the selected user should approve any new sign-up request from the client portal and activate their account.
Sign up to the Client Portal
The administrator should share the URL for Clients with The administrator can send the client portal user a link to sign up. To do so, navigate :
- Navigate to the System settings -> client portal -> Manage clients
- Copy and share the URL
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- in the way that suits you.
- The client portal user will access the
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- link which will redirect them to the Client Portal login page
- In this case, they don't have an account to sign in. They will have to click on sign up
- They should fill out their First Name, Last Name, Username, and Email and create their own Password.
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To be noted that if the setting is configured as "approved by user," when a client portal user signs up, their account will initially be inactive. The administrator will receive an email notification to approve the user or can manually activate the account from the client portal users section. To do this, navigate to system settings - client portal - manage clients.
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