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  • How to Customize Workflows




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Tip

Learn more about how to add and manage workflows here.

Click on the action wheel next to the status you want to start with and add a new transition.

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Transitions are the changes that should be done in matter workflows, from one condition or status to another, but this can be managed in a way to keep the process efficient through transitional screens, notifications to the concerned people, and permissions.

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On each status transition, we can enable a popup screen that will force the user to fill in certain fields. This is used to protect your data integrity, ensuring that users do not skip or forget to enter data required by our practice.

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Notifications:

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Once created you can then list and view transitions easily from the workflow:


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 Examples of Corporate Matter and Litigation Case workflows are provided with explanations of their given transitions. Each arrow in the diagrams reflects a transition of statuses.

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