Objectives

• Access the Support Portal 

Steps

In App4Legal, There are 3 several ways to contact App4Legal Support Team. 

• Through the Support Button on the Footer         

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• Head to Get Help under the user avatar on the top rightthe Support Icon in the main menu.   

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Click on

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Raise a Support Ticket to request help from Support.

There are 3

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You can log in if you have user credentials (Username and Password). User Credentials are different from App4Legal.

You can sign up for new Support Portal Account.

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Enter your email to Sign up and click on "Sign up" 

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You will receive an email that your App4Legal Support Account was successfully created.

There are 4 types of requests:

1. Report a Bug: If you have any issues with the Application 
2. Suggest An improvement: If you have any improvement suggestions
3. Ask a Question: If you have any questions about App4Legal
4. Contact Customer Success: If you want to reach out to the Customer Success team

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If you click on "Ask a Question" hyperlinkany of the options, you will be redirected to a page to enter the question, the details that help the team to help you, you can also related to the request, and you have the option to attach any file or screenshots that might help us then press on the "Create button" Send.

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App4Legal Support Team will receive your request immediately.

After creating your request, you will receive an email that your request has been received. Click "View request" Request to see the status of your request.

You can communicate have the ability as well to check the Raised Requests and to communicate with App4Legal team by adding your comments in the comment box and attach attaching some additional documents to help App4Legal Support Team to understand your requests.

You can follow your requests from the "Requests" button 

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• Chat with human agents through the chat portal

At the bottom right of the page, you have a chat icon, where you can communicate with human agents if you have any inquiries and want a fast answer.

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For more information about App4Legal, kindly reach out to us at help@app4legal.com.

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